Advisors polish their websites on 27-inch monitors, and their clients book from phones in school-pickup lines. Check your analytics, most of your visitors are on mobile, and for social-driven traffic it's nearly all of them. It doesn't even make sense to evaluate a design without looking at it on mobile first. The desktop version is the special case now.
“It doesn't even make sense to look at something if you're not in mobile.”
The mobile-first pass
- Audit on your actual phone: does the booking button exist without scrolling? Does the itinerary read one-handed? Is the trip price findable in ten seconds?
- Cut for the small screen: mobile punishes clutter that desktop forgives. One message, one action per screen.
- Speed is design, heavy hero images that shimmer on desktop stall on a phone connection, and a stalled load is a closed tab.
Claire's own numbers
The framework, step by step
- 1
Audit on your actual phone
does the booking button exist without scrolling? Does the itinerary read one-handed? Is the trip price findable in ten seconds?
- 2
Cut for the small screen
mobile punishes clutter that desktop forgives. One message, one action per screen.
- 3
Speed is design — heavy hero images that shimmer on
desktop stall on a phone connection, and a stalled load is a closed tab
Claire's own framework from this essay, in the order she teaches it.
Source: Claire B. Soares, from her own travel business and live trainings.
Test without touching the live site
Modern AI site builders changed the risk math of redesigns: have yours build A, B, and C versions of a page as separate drafts, compare them on your phone, and promote the winner, the live homepage never risks a thing. That's also the cure for redesign paralysis: you're not committing to a new site, you're auditioning three. And while you're in there, wire the funnel mobile-natively: a blog post becomes a lead magnet in minutes, the capture form loads like a text message, and the phone in their hand becomes the top of your funnel instead of the place your desktop site goes to be ignored.
Common Questions
Why should travel websites be designed mobile-first?
Because that is where the visitors are. Advisors polish on large monitors while clients book from phones, so the desktop version is the special case now.
How do you test a website redesign safely?
Have your AI builder produce two or three versions of a page as separate drafts, compare them on your phone, and promote the winner. The live page never takes the risk.
What matters most on a mobile travel page?
Speed and a single clear action. Heavy hero images that shimmer on desktop stall on a phone connection, and a stalled load is a closed tab.
Written By
Claire B. Soares
6× Condé Nast Top Travel Specialist, Certified AI Consultant, and founder of Travel AI University. $3.4B+ in enterprise travel software sold to Google, IBM, Boeing, the federal government, and the DoD; $16M+ in luxury travel sales with Up in the Air Life.
About Claire