The Travel AI Blog
The Travel AI Blog: essays from inside a working travel business.
Essays on the AI systems running behind $16M+ in real leisure travel sales: what to build, in what order, and how to keep it sounding like you.
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All Essays
Postcards from the working desk.
113 essays
the photos come from the trips themselves
Teach AI to Sound Like You: Why Voice Is the Whole Game
Generic AI copy is invisible to clients and to Google. The V.O.I.C.E. Method™ is how I taught AI my voice, and it's behind a 490% organic traffic increase and $97,000 in new revenue in one 45-day case study.
The Privacy-First AI Setup Every Travel Advisor Needs
You handle passports, birthdays, credit cards, and family details. This is the 30-second privacy move to make before your first prompt, and the setup order that lets you use AI with real client information in good conscience.
PerspectiveThere Are Two Types of Travel Advisors Right Now
Advisors running AI, and advisors still doing it by hand. The gap between them is a setup that takes about an hour. Talent and budget have little to do with it. Here's what the divide looks like from inside both worlds.
SetupFrom Zero to AI in 60 Minutes: The Five-Step Setup
In my live training this week we took travel professionals from no AI account to a working AI setup in one hour. Here's the exact five-step sequence, and why the order matters more than the tools.
How to Stop AI From Telling You What You Want to Hear
AI has a tendency to agree with you, which makes it a dangerous business advisor. These are the exact instructions I use to force honest answers: pros and cons, devil's advocate, a fact-checking agent, and a tell-tale code word.
The AI Brain: The Step Everyone Skips (and Why Your Results Are Generic)
If your AI's drafts sound like they could be from any travel agency, it's because your AI knows nothing about yours. The AI brain is your business context, loaded once, and it's the difference between generic and yours.
Switching From ChatGPT? Bring Your AI's Memory With You
The biggest fear about switching AI tools is starting over. You don't have to. Here's the ten-minute move that transfers everything ChatGPT knows about you and your business into Claude.
The Morning Inbox Dashboard: What Happens When AI Can Actually See Your Email
AI stops being a toy the day you connect it to your inbox and calendar. This is the morning dashboard from my live training. It sorts priorities, fires, clients and money before your first coffee.
Train Your First AI Employee the Way You'd Train a New Hire
You already know how to train an AI Employee, because you've onboarded a human one. You hand over the employee guide, the terms, the products and the process. This is the framework from my live training, and the trip-dossier story that shows what it makes possible.
Group TripsHow to Launch a Group Trip With (Almost) No Money Down
You don't need capital at risk to launch a group trip, you need the transient-room trick, break-even pricing, and the discipline to contract vendors late. The launch playbook from inside the Academy.
Group Trips$99 Down, $300 a Month: The Deposit Ladder That Fills Luxury Group Trips
Low deposits fill trips; smart payment schedules keep them safe. The client-side ladder, the vendor-side counter-negotiation, and why bonuses beat discounts every time.
OperationsAI Now Runs the Worst 20 Hours of My Group Trip Operations
Rooming lists cross-referenced against confirmation emails, dietary matrices for 40 guests, and payment-link admin done by an agent. The group-trip back office is where AI pays first.
Fresh off the desk
The newest essays.
Short and specific, straight from the business. Most take under five minutes to read.
showing 21 of 113
- Oct
22My Morning Brief Lives on My Calendar, So I Can Answer It From the Dog ParkAI Workflows · 3 min - Oct
29The Newsletter My Clients Actually Want to ReadAI Workflows · 2 min - Oct
24How My AI Manages My Press Requests, in My Own VoiceAI Workflows · 3 min - Oct
22Inbox Zero by December: How I Had AI Sort My NewslettersAI Workflows · 3 min - Oct
12Schedules vs Routines in Claude: How My Travel Agency Uses BothAI Workflows · 2 min - Oct
12Vicki the Verifier and Harriet the Humanizer: How I Make AI Emails Sound HumanAI Workflows · 2 min - Oct
12AI Agent or AI Employee: Which One Does Your Travel Agency Need?AI Employees · 2 min - Oct
12How I Teach My AI Employee to Unblock ItselfAI Employees · 2 min - Aug
22Gate the Good Stuff: Email Before AccessMarketing · 1 min - Aug
21Ask Questions Anyone Can AnswerMarketing · 1 min - Aug
21Spy on Their Keywords (Politely)AI Marketing · 1 min - Aug
20The Reporter Is Waiting: Free Press for Travel AdvisorsMarketing · 1 min - Aug
20Buy Expertise by the HourStrong Opinions · 1 min - Aug
19Sell the Shoulder, Never the BottomGroup Trips · 1 min - Aug
19Stop Emailing PDFs: The Living ItineraryClient Strategy · 1 min - Aug
18The Top-Three-Properties WebinarMarketing · 1 min - Aug
18Swim in the Medium Pool: The Hashtag Strategy That Gets You FoundMarketing · 1 min - Aug
17The Personal Paragraph: My Most-Opened Emails Aren't About TravelMarketing · 1 min - Aug
17The All-Inclusive Privatization PlaySales · 1 min - Aug
16The Free Day Is a ProductGroup Trips · 1 min - Aug
16Boundaries Are a Business System, Not a Personality TraitStrong Opinions · 2 min - Aug
15The Every-Other-Year FlagshipMarketing · 1 min - Aug
15Record Once, Sell Forever: The Webinar Production SystemMarketing · 1 min - Aug
14They Won't Read the Itinerary. Design for That.Client Strategy · 1 min - Aug
14The Vendor Phone Call: Why I Never Negotiate by EmailSales · 1 min - Aug
13Stop Calling Yourself LuxuryStrong Opinions · 1 min - Aug
13Budget the Magic: Every Surprise Costs Real MoneyGroup Trips · 1 min - Aug
12The Blended Rate: Vehicle Math That Can't Sink a TripGroup Trips · 1 min - Aug
12Your Commissions Are Not Income. They're a Collections Job.Strong Opinions · 1 min - Aug
11We Are Not a Roommate-Matching ServiceClient Strategy · 1 min - Aug
11Price in Their Currency, Collect in YoursSales · 1 min - Aug
10No Way Out, No Trip: The Three Questions I Ask Before Taking Clients AnywhereStrong Opinions · 1 min - Aug
10Screen for Attitude, Not Just BudgetClient Strategy · 1 min - Aug
9Words Mean Nothing Until the Money's DownSales · 1 min - Aug
9Launch Like a Documentary, Not an AnnouncementMarketing · 1 min - Aug
8Write a Letter to the CEO You'll Be Next MonthStrong Opinions · 2 min - Aug
8Stop Typing at the AI. Ramble.AI · 1 min - Aug
7Sell the Process, Not the ToolMarketing · 1 min - Aug
7Corporate Privacy Rules Don't Fit a Company of OneStrong Opinions · 1 min - Aug
6One Product, One Promotion, One MarketingStrong Opinions · 1 min - Aug
6From Discovery Call to Finished Website in One PromptAI · 2 min - Aug
5The $99-a-Month Website BusinessSales · 1 min - Aug
5It Sorted 39 Travelers' Train Seats While I SleptAI · 1 min - Aug
4The Two Questions That Make AI Actually WorkAI · 1 min - Aug
4Automation Is a Lie (Says the Woman Who Teaches Automation)Strong Opinions · 1 min - Aug
3The Vendor Rolodex Hiding in 41,000 EmailsAI · 1 min - Aug
3Your Inbox Already Wrote Your SOPsAI · 1 min - Aug
2The Four-Dial Review: Rate Your Business Every QuarterMarketing · 1 min - Aug
2Steal Your Design From Fashion, Not From TravelStrong Opinions · 1 min - Aug
1The Sales Call Starts Before the Phone RingsSales · 1 min - Aug
1The New Org Chart: Rebuilding a Travel Team Around AIAI · 2 min - Jul
31Your Website Is a Phone Screen. Design Like It.AI Marketing · 1 min - Jul
31Build a Customer-Service Brain From Your Own PoliciesAI · 1 min - Jul
30In Uncertain Times, Flexibility IS the ProductSales · 1 min - Jul
30Some Destinations Break Your Payment Stack. Know Before You Sell.Strong Opinions · 1 min - Jul
29Create Experiences That Don't Exist on Any Tour MenuMarketing · 1 min - Jul
29The Rest-Day Sandwich: Pacing Days Nobody Wants to Talk AboutClient Strategy · 1 min - Jul
28Do the Math Before You Announce the GoalStrong Opinions · 2 min - Jul
28The Runway Method: Reserve Rooms the Hotel Hasn't Priced YetSales · 1 min - Jul
27Sell the ConstraintMarketing · 1 min - Jul
27Answer Fear With the Itinerary, Not ReassuranceStrong Opinions · 1 min - Jul
26Design Around the Least-Mobile Traveler, Without Making the Trip About ItClient Strategy · 1 min - Jul
26Be the Enforcer, So Your Group Leader Doesn't Have to BeClient Strategy · 1 min - Jul
25Shrink the Fantasy's Footprint, Keep the FantasySales · 1 min - Jul
25Anatomy of the Bon Voyage CallClient Strategy · 1 min - Jul
24The Post-Trip Debrief Is Next Year's R&DStrong Opinions · 1 min - Jul
24"There's No Budget." There's Always a Budget.Sales · 1 min - Jul
23Move the Money, Never the RefundSales · 1 min - Jul
23When the Group Trip Becomes a Party of OneClient Strategy · 1 min - Jul
22The Question Ladder: Discovery When the Client Has Nothing in MindSales · 2 min - Jul
22Do What Nobody's Doing: The Niche PlayStrong Opinions · 1 min - Jul
21Read Your Data Like CluesMarketing · 1 min - Jul
21The Rabbit Test: How I Hire a Global TeamStrong Opinions · 2 min - Jul
20The Newsletter Operating System: 30 Emails From 10 TopicsMarketing · 1 min - Jul
20The AI Prompt Patterns That Write a Trip LaunchAI Marketing · 2 min - Jul
19Order Takers Quote for Free. Advisors Charge for Their Time.Sales · 2 min - Jul
19Don't Be a Basic Bee: Offer Design That Justifies Luxury PricingSales · 1 min - Jul
18Lean Into Your Superfans. Push Everyone Else Out.Marketing · 1 min - Jul
18Stop Selling Trips. Start Selling Products.Sales · 1 min - Jul
17Sell Only What Excites You (Why I Don't Sell Cruises)Strong Opinions · 1 min - Jul
17The Bad-Review Rescue SystemStrong Opinions · 2 min - Jul
16"We're Not for Everyone": The Only Price-Objection Script You NeedSales · 1 min - Jul
16Gifts, Not Discounts: How Luxury Brands Run a PromotionMarketing · 1 min - Jul
15Revenue Is Smoke and Mirrors. Build on Profit.Strong Opinions · 2 min - Jul
15Sell the Anchor City (Even If You'd Skip It)Marketing · 1 min - Jul
14Speaking Is the FunnelMarketing · 1 min - Jul
14Sell Your Knowledge Without Buying a Course PlatformSales · 1 min - Jul
13Should Luxury Travel Brands Use AI Photos? My Clients Said NoStrong Opinions · 2 min - Jul
13Not Every Amazing Destination Is a Luxury DestinationStrong Opinions · 1 min - Jul
12The Meetup Model: Launch a Travel Brand for the Price of a MixerMarketing · 1 min - Jul
12The Five-Call Close: My Luxury Sales Funnel, Stage by StageSales · 2 min - Jul
11Get Found by the Robots: The New SEO Is AI SearchAI Marketing · 2 min - Jul
11Post Daily, Post Ugly: What a Three-Million-View Post Taught MeMarketing · 2 min - Jul
10Your Intake Form Can Save a Life: Allergies, EpiPens, and the Questions That MatterClient Care · 2 min - Jul
10Group Trips vs Private Trips: You're Running Two Different ClocksGroup Trips · 1 min - Jul
9One Webinar to Rule Them All: The Quarterly Launch ModelMarketing · 1 min - Jul
9The VIP Program Playbook: Benefits That Cost You Almost NothingClient Care · 1 min - Jul
8Raise Your Prices When You're ScaredPricing · 2 min - Jul
8Stop Sending Instagram to Your Website: The Funnel for High-Ticket TravelMarketing · 2 min - Jul
7If You Don't Know the Hotel, It's Not LuxuryPositioning · 2 min
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